be1c7be5d3
- 删除 pages/order/chat、聊天接口/仓储方法/order_messages 建表与客户端 API - 买家「联系大神」、大神「联系老板」、大神详情「在线客服」、组局「私聊」统一改为 openSupportSheet（读取后台 customer_service 配置的客服微信/热线） - 保留派单实时通知与雷达/大厅轮询 - 114 套件/742 用例全绿；聊天接口线上已 404
61 行
2.0 KiB
JavaScript
61 行
2.0 KiB
JavaScript
// pwuniapp/common/support.js
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// 统一客服入口：平台沟通仅通过官方客服微信/热线，不在买卖双方之间直接建立联系。
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import { getPlatformConfigs } from '@/common/api.js';
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let cachedContact = null;
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let cachedAt = 0;
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export async function getSupportContact() {
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if (cachedContact && Date.now() - cachedAt < 5 * 60 * 1000) {
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return cachedContact;
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}
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let hotline = '';
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let wechat = '';
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try {
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const configs = await getPlatformConfigs();
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const cs = (configs && configs.customer_service) || {};
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hotline = String(cs.hotline || '').trim();
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wechat = String(cs.wechat || '').trim();
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} catch (_) {
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// 配置拉取失败时使用空值，避免展示写死的客服账号
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}
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cachedContact = { hotline, wechat };
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cachedAt = Date.now();
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return cachedContact;
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}
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export async function openSupportSheet() {
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const contact = await getSupportContact();
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const actions = [];
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if (contact.wechat) actions.push({ key: 'wechat', label: `复制客服微信（${contact.wechat}）` });
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if (contact.hotline) actions.push({ key: 'hotline', label: `拨打客服热线（${contact.hotline}）` });
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if (actions.length === 0) {
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uni.showToast({ title: '客服信息暂未配置，请稍后再试', icon: 'none' });
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return;
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}
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uni.showActionSheet({
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itemList: actions.map((a) => a.label),
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success: (res) => {
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const picked = actions[res.tapIndex];
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if (!picked) return;
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if (picked.key === 'wechat') {
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uni.setClipboardData({
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data: contact.wechat,
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success: () => {
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uni.showToast({ title: '客服微信已复制，请前往微信添加', icon: 'none', duration: 2200 });
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}
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});
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} else if (picked.key === 'hotline') {
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uni.makePhoneCall({
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phoneNumber: contact.hotline.replace(/[^0-9+]/g, ''),
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fail: () => {
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uni.showToast({ title: `客服热线：${contact.hotline}`, icon: 'none' });
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}
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});
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}
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}
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});
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}
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