261 行
8.8 KiB
PHP
261 行
8.8 KiB
PHP
<?php
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namespace addons\shopro\library\chat\linker;
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use app\common\library\Auth;
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use addons\shopro\library\chat\Online;
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use addons\shopro\library\chat\Sender;
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use GatewayWorker\Lib\Gateway;
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use Workerman\Lib\Timer;
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class User
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{
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public $linker = null; // addons\shopro\library\customerservice\Linker
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public $identify = 'user';
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public $session_id = null; // 前端用户标识
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public $client_id = null;
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public $user = null; // 当前 fastadmin 用户
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public $chatUser = null; // 当前用户对应的顾客表（chat_user） 信息
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public function __construct($linker, $client_id, $data)
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{
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// 初始化获取当前连接着身份
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$this->linker = $linker;
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$this->client_id = $client_id; // 当前 client_id
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if (isset($_SESSION['uid']) && !empty($_SESSION['uid'])) {
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$this->session_id = $_SESSION['uid'] ?? '';
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$this->user = $_SESSION['user'] ?? null;
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} else {
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$token = $data['token'] ?? ''; // fastadmin token
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$this->session_id = $data['session_id'] ?? ''; // session_id 如果没有，则后端生成
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// 根据 token 获取对应的 fastadmin 用户
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if ($token) {
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$user = Online::checkUser($token);
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if ($user) {
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$this->user = $user;
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}
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$_SESSION['user'] = $this->user;
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}
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// 初始化连接，需要获取 session_id
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if (!$this->session_id) {
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// 如果没有 session_id
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if ($this->user) {
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// 如果存在 user
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$chatUser = Online::getChatUserByUserId($this->user['id']);
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$this->session_id = $chatUser ? $chatUser['session_id'] : '';
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}
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}
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if (!$this->session_id) {
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// 如果依然没有 session_id, 随机生成 session_id
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$this->session_id = md5(time() . mt_rand(1000000, 9999999));
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}
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}
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// 更新顾客用户信息
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$this->chatUser = Online::updateChatUser($this->session_id, $this->user);
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$this->chatUser['status'] = 1; // 用户在线状态：在线
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$_SESSION['chat_user'] = $this->chatUser; // 转为数组
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}
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/**
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* 检测并绑定 Uid
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*/
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public function checkAndBind()
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{
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if (!$this->session_id) {
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Gateway::closeClient($this->client_id);
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return false;
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}
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// 绑定 uid
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Gateway::bindUid($this->client_id, Online::getUId($this->session_id, 'user'));
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$_SESSION['uid'] = $this->session_id;
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$_SESSION['user_id'] = $this->user ? $this->user['id'] : 0;
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$_SESSION['user'] = $this->user;
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$_SESSION['identify'] = $this->identify;
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$_SESSION['customer_service_id'] = 0; // 分配的客服id
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$_SESSION['customer_service'] = []; // 分配的客服
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// 加入在线用户组
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Gateway::joinGroup($this->client_id, Online::getGrouponName('online_user'));
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return true;
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}
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/**
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* 初始化用户
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*/
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public function init()
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{
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$user_id = $this->user ? $this->user['id'] : 0;
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// 用户初始化成功
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Sender::success($this->client_id, [
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'type' => 'init',
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'msg' => '连接成功',
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'data' => [
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'client_id' => $this->client_id,
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'session_id' => $this->session_id
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]
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]);
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if ($user_id) {
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// 处理用户登录
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Online::sessionUserSave($this->user, $this->session_id);
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}
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// 分配客服
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$currentCustomerService = Online::allocatCustomerService($this->session_id, $user_id);
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if ($currentCustomerService) {
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// 记录客服信息，并将用户加入客服组
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Online::bindCustomerService($this->client_id, $currentCustomerService, 'user');
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// 通知用户已连接上客服
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$msg = '您好，客服 ' . $currentCustomerService['name'] . " 为您服务";
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Sender::successBySessionId($this->session_id, [
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'type' => 'access',
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'msg' => '客服接入',
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'data' => [
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'message' => [
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'message_type' => 'system',
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'message' => $msg,
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'createtime' => time()
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],
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'customer_service' => $currentCustomerService
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]
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]);
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// 通知所有客服用户上线
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Sender::userOnline($this->session_id, $this->chatUser);
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// 通知所有客服，用户被接入，要把当前用户从别的客服的回话中列表移除
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Sender::userAccessed($this->session_id, $currentCustomerService);
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// 通知新的客服，有新的用户接入
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Sender::userAccess($currentCustomerService, $this->session_id, 'user');
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} else {
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Sender::success($this->client_id, [
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'type' => 'waiting',
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'msg' => '客服不在线',
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'data' => [
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'message' => [
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'message_type' => 'system',
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'message' => '当前没有客服在线，请耐心等待客服接入',
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'createtime' => time()
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]
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]
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]);
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// 加入等待分配客服分组
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Online::bindWaiting($this->client_id);
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}
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}
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/**
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* 消息处理
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*/
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public function message ($session_id, $type, $message, $data)
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{
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$customerService = $_SESSION['customer_service'];
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$customer_service_id = $customerService ? $customerService['id'] : 0;
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if ($type == 'message') {
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// 过滤 message
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if ($message['message_type'] == 'text') {
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$message['message'] = trim(strip_tags($message['message']));
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}
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// 用户发来消息，通知当前连接的客服
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Sender::messageByCustomerServiceId($customer_service_id, [
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'type' => 'message',
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'msg' => '收到消息',
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'data' => [
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'message' => $message,
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'session_id' => $session_id
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]
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]);
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Sender::success($this->client_id, [
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'type' => 'receipt',
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'msg' => '发送成功'
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]);
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if (isset($data['question_id']) && $data['question_id']) {
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Online::questionReply($data['question_id'], [
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'client_id' => $this->client_id,
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'session_id' => $session_id,
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'user_id' => $_SESSION['user_id'],
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'customer_service_id' => $customer_service_id,
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'customer_service' => $customerService
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]);
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}
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} else if ($type == 'message_list') {
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// 获取消息列表
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$linker = [
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'session_id' => $session_id,
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'user_id' => $this->user ? $this->user['id'] : 0
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];
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// 将客服发给自己的消息标记为 已读
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Online::readMessage($linker, 'customer_service');
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// 通知用户消息列表
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$messageList = Online::messageList($linker, $data);
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Sender::success($this->client_id, [
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'type' => 'message_list',
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'msg' => '获取成功',
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'data' => [
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'message_list' => $messageList
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]
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]);
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}
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}
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/**
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* 连接关闭
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*/
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public function close ()
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{
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$customerService = $_SESSION['customer_service'] ?? [];
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$session_id = $_SESSION['uid'];
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if ($customerService) {
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// 存在客服，记录当前服务记录，状态依然还是进行中，
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$userData = [
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'user' => $_SESSION['user'],
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'session_id' => $session_id,
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'chat_user' => $_SESSION['chat_user']
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];
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$connection = Online::checkOrCreateConnection($userData, $customerService);
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// 定时器 10 秒之后 关闭当前用户的所有连接，（规避刷新浏览器问题）
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Timer::add(10, function ($session_id, $customerService) {
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Online::userRealOffline($session_id, $customerService);
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}, [$session_id, $customerService], false);
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}
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// 多端用户，都离线了，才通知客服，用户离线了
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$isUidOnline = Gateway::isUidOnline(online::getUId($session_id, 'user'));
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if (!$isUidOnline) {
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// 通知所有客服，用户下线
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Sender::userOffline($this->session_id);
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}
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}
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} |